CategoryPublic relations

Misinformation recognised as a major threat to governments, businesses, and society in 2024

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The start of 2024 has brought with it a range of misinformation and disinformation challenges to governments, businesses, and society. Every week, 5 – 10 incidents reach my inbox of harmful content circulating the internet that has had a proven impact on audience beliefs. Organisations have never been more focused on developing a model of resilience to navigate the complexities and dangers of...

Language traits of disinformation in the age of generative AI

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The rapid acceleration of generative AI has democratized access to technologies that will transform entire industries. When it comes to the spread of mis- and disinformation the harm could be significant. For several years, it’s had a tangible business impact that has been well-recorded with an estimation made that disinformation causes share price loses totalling $78bn per year. This year, the...

FTSE 100 companies are targeted with disinformation daily

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Fingers on keyboard

New research by Kekst CNC Intelligence reveals that companies in the FTSE 100 were targeted by non-credible publications daily during September 2022, highlighting modern communications’ challenge of facing disinformation that shapes public perceptions and beliefs. Kekst CNC’s disinformation technology (powered by NewsGuard®) identified that 2% of news sources shaping perceptions about FTSE 100...

How COVID-19 is impacting public trust

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London underground

The third edition of Kekst CNC’s COVID-19 Opinion Tracker research is out. It mirrors the daily polling conducted by governments around the world to inform company decision making. Canvassing the views of 6,000 people across the UK, USA, Germany, France, Sweden, and Japan. This edition marks the third month of tracking public opinion globally. The aim is to understand the current state...

Organisations: An algorithm away from irrelevance

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City post

Whether it’s managing your reputation or selling products, on the internet all organisations play to algorithms. A set of online instructions that governs whether your content will be seen. As regulatory pressures bring about change for social networks, you may need to work harder to have the same impact. “Where are you? Are you safe?” The tone of panic in my wife’s iMessage was unmistakable –...